Unmanaged Services
Definition:
Unmanaged
hosting means just that - we won't manage it. Your
website will be installed, along with any email accounts
you require. Management of your account is by
yourself. We still provide a full support service,
should our services fail, but any technical issues with
your site would be chargeable, if you required our help.
Managed Services
Definition:
Managed hosting
means just that - it's fully managed by our team. Your
website will be installed, along with any email accounts you require, and then checked on a
daily basis to ensure everything is running as
required. If there's an issue, we will be alerted and this will be resolved within
3 hours (ASAP out of working hours). Additional
mailboxes, forms, chat forums etc are all free on a managed service. |